Terms & Conditions
Welcome to La Bijoraa. By accessing or using our website (www.labijoraa.com) and purchasing our products, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our website.
1. General Information
This website is owned and operated by La Bijoraa (“we,” “us,” “our”).
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms and Conditions (“Terms”), including any additional terms, conditions, and policies referenced here or available by hyperlink.
2. Eligibility
You must be at least 18 years of age to use this website or make a purchase.
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence.
3. Products and Services
- All jewellery items are handcrafted or curated with utmost care.
- We make every effort to display product images and descriptions as accurately as possible. However, slight variations in color, texture, or finish may occur due to lighting or screen differences.
- La Bijoraa reserves the right to modify or discontinue products at any time without prior notice.
4. Pricing and Payments
- All prices are listed in INR (₹) and include applicable taxes unless otherwise stated.
- We reserve the right to update or change prices at any time without notice.
- Payments can be made securely through the payment gateways integrated on our website.
- La Bijoraa is not responsible for any transaction failures or delays caused by third-party payment systems.
5. Orders and Confirmation
- Placing an order on our website constitutes an offer to purchase a product.
- Order confirmation will be sent via email upon successful payment.
We reserve the right to refuse or cancel any order for reasons including stock unavailability, payment issues, or suspicion of fraudulent activity.
6. Shipping and Delivery
- We currently ship across India.
- Estimated delivery times are mentioned at checkout and may vary based on location and courier delays.
- La Bijoraa is not responsible for delays caused by courier services, customs, or unforeseen events.
Once the order is shipped, tracking details will be shared with you via email or SMS.
7. Returns, Exchanges, and Cancellations
- Due to hygiene and safety reasons, jewellery items are non-returnable and non-refundable unless they arrive damaged or defective.
- In case of a damaged or incorrect product, you must contact us within 48 hours of delivery with an unboxing video and photo proof.
- Cancellations are accepted only before dispatch. Once shipped, orders cannot be cancelled.
- Refunds (if applicable) will be credited to the original payment method within 7-10 working days.
8. Intellectual Property
All content on this website—including images, product designs, logos, text, graphics, and layout—is the intellectual property of La Bijoraa.
You may not reproduce, distribute, or use any part of this website for commercial purposes without prior written consent.
9. User Conduct
You agree not to:
- Use the site for any unlawful purpose.
- Attempt to hack, disrupt, or interfere with website operations.
- Impersonate any person or entity or submit false information.
10. Limitation of Liability
La Bijoraa shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or products.
While we take utmost care to ensure product quality, we are not responsible for allergic reactions or misuse of jewellery.
11. Indemnification
You agree to indemnify and hold harmless La Bijoraa, its owners, employees, and partners from any claim or demand, including reasonable legal fees, arising out of your violation of these Terms or your misuse of the website.
12. Privacy
Your submission of personal information through the website is governed by our [Privacy Policy] – https://labijoraa.com/privacy-policy/ , which can be accessed separately on our website.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India, and the courts of Uttarakhand shall have exclusive jurisdiction over any disputes.
14. Changes to Terms
We reserve the right to update, change, or replace any part of these Terms at any time. Updates will be posted on this page, and continued use of the website after changes constitutes your acceptance of those revisions.
15. Contact Information
For any queries about these Terms, please contact us at:
📧 labijoraa@gmail.com
📍 Delhi, India